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Download center
Every client in one place — open an app and pick your system.
Cisco Secure ClientCisco
Users inside mainland China: China direct-routing toolCisco · OpenVPN
DiscordSupport group
RustDeskRemote assistance
- Windows
- macOS
- Linux
Remote help: installing RustDesk on a computer
Use RustDesk (open-source remote desktop); both people need it. On a computer:
- Install: download it from this page's Download center → RustDesk for your system (Windows: usually 64-bit; Mac: by chip; Linux: via Flathub).
- Steps 3 and 4 are for Mac only; on Windows and Linux skip straight to step 5.
- Mac permissions: in System Settings → Privacy & Security, enable RustDesk under both Screen Recording and Accessibility, then quit and reopen it.
- If the Mac says it is “damaged”: open Terminal (Applications → Utilities), paste the command below, press Return and type your login password (nothing shows while you type):
sudo xattr -rd com.apple.quarantine /Applications/RustDesk.app - Connect to our server: log in and click Copy below, then in RustDesk open Settings → Network → Unlock network settings → ID/Relay server, click the clipboard icon at the top right of the dialog and press OK. Don’t paste it into the input fields.
- Start a session: the person being helped tells the helper the ID and one-time password on the main screen; close the connection window to end it.
Our support will never ask you out of the blue to install remote software or hand over a connection code — verify any such request in our official group first.
More articles · GitHub knowledge base
A public knowledge base of short articles with tables; ask questions in the repository’s Discussions. Where a topic also exists in this site’s guides, the site version is authoritative. github.com/vipinus/guides-en
- guides-en/china-access
Reaching China from abroad: video, government, banking, cameras, students, travel
- guides-en/overseas-access
Reaching abroad from China: work laptop, Linux, NAS, choosing a region
- guides-en/network
Principles and choosing: six methods, private network vs VPN, how we differ
- guides-en/client
Client setup: AnyConnect, Hiddify, web proxy, OpenVPN, Tailscale, iOS
- guides-en/router
Routers and home network: first steps, flashing, split routing, TV and grandparents
- guides-en/troubleshooting
Troubleshooting: cannot connect, slow, dropping, IPv6 leaks, how to reach us